When an outage affects a small business, it often results in lost revenue and productivity. Depending on the type of outage and the nature of the business, these losses can range from hundreds to thousands of dollars. In the case of a total outage of a popular service such as Google’s Gmail or Microsoft’s Office 365, small businesses could lose thousands of dollars in lost work hours and potential revenues. To help mitigate these losses, businesses should develop an outage plan or have a backup service that can be used in the event of an unexpected shutdown. Additionally, businesses should consider investing in a backup generator in case of prolonged outages.