In January 2020, Nansen, a Norway-based third-party vendor which provides communication systems for entities such as banks and education institutions, was hit by a cyber attack. The attack was executed with a new malware strain known as “Kpot” and resulted in the disruption of Nansen’s services and storage of data. Some of its customers reported unauthorized access to sensitive documents and emails.
Nansen quickly patched and updated its systems, but the attack still caused downtime, customer data loss, and other issues. It cost the company hundreds of thousands of dollars in repairs and lost business, as well as customer trust and goodwill. In response, Nansen also implemented new security measures and informed customers of the data breach according to applicable data protection regulations.